Refund policy
Return and Refund Policy
We want you to be happy with your purchase.
Returns: Please contact us within 7 days of delivery if your product arrives damaged, defective, or incorrect. Items must be unused and returned with their original packaging where applicable.
Damaged or incorrect items: Please email us with your order number and clear photos of the item and packaging. We will review the issue and arrange an appropriate replacement or refund where applicable.
Refunds: Approved refunds will be processed to the original payment method. Processing time may vary depending on your payment provider.
Change of mind: Returns for reasons other than damage, defects, or incorrect products are subject to our applicable return terms and Indian consumer law.
Cancellations: Contact us as soon as possible if you wish to cancel an order. Orders already dispatched may not be cancellable.
Contact: motovelle@gmail.com
Nothing in this policy limits any rights available to consumers under applicable law.